Building Trust Through Transparency

# About UpReport

We're on a mission to turn downtime into trust. UpReport helps modern teams keep customers and colleagues informed with clear, real-time incident communication.

## Turning Downtime Into Trust

Incidents happen. What matters is how you communicate. We built UpReport so any company can deliver transparent, professional updates fast — reducing chaos, cutting support load, and building long-term trust.

Every minute of downtime costs more than money — it costs confidence. We're here to help you protect both.

### Born from Real-World Pain

After years operating SaaS products, we saw the same pattern: outages triggered panic, fragmented updates, and frustrated users. Existing tools were either too basic or overly complex.

UpReport brings external status pages and internal comms into one place, with automation and AI to help teams respond like pros. Because when systems fail, communication shouldn't.

**70%**  
Reduction in support tickets

**< 5 min**  
Average setup time

**24/7**  
Automated monitoring

**50+**  
Teams trust UpReport

## What Drives Us

These principles guide every decision we make and every line of code we write.

### Speed Matters

When incidents strike, every second counts. We obsess over making updates instant and effortless.

### Trust Through Transparency

Honest, clear communication builds lasting relationships. No jargon, no hiding — just truth.

### Simple by Design

Complexity kills adoption. We ruthlessly simplify so teams can focus on fixing, not figuring out tools.

### Built for Teams

From SREs to support agents, everyone needs the right info. We unite teams around clear communication.

## How We Build

Every decision starts with a simple question: Will this help teams communicate better during incidents?

### Customer Obsessed

We talk to users daily. Every feature request gets a response. Your feedback directly shapes our roadmap.

### Ship Fast, Ship Often

We deploy multiple times per day. New features arrive weekly. Bugs get fixed in hours, not sprints.

### Reliability First

Your status page can't go down when you need it most. We maintain 99.95% uptime because anything less is unacceptable.

## Building in Public

From idea to impact — here's how we're building the future of incident communication.

### The Beginning

Three founders come together after experiencing the same incident communication chaos at different companies.

### First Customers

Beta launch with early adopters. Rapid iteration based on real incident scenarios.

### Growing Fast

100+ teams trust UpReport. Adding AI capabilities and expanding integrations based on user feedback.

## Meet the Founders

### Łukasz Barulski

Co-founder

An experienced engineering leader with a strong background in platform engineering and Site Reliability Engineering (SRE) at scale. Led large engineering teams, driven infrastructure strategy, and established multiple incident response processes. As co-founder of UpReport, he focuses on transforming incident communication into a competitive advantage.

### Wojciech Lewandowski

Co-founder

An excellent engineer with a primary focus on frontend development, while also experienced in backend systems. Known for his highly analytical mindset, he bridges technical depth with problem-solving skills to deliver user-centric solutions. As co-founder of UpReport, he focuses on building a seamless and reliable product experience.

### Rafał Kozieł

Co-founder

An engineering leader with extensive experience in building and scaling SaaS products. He has led large engineering teams, combining deep technical expertise with strong leadership to deliver reliable, high-impact solutions. As co-founder of UpReport, he focuses on turning technical complexity into simple user experiences.

## Join Us in Building the Future of Incident Communication

Whether as a customer, partner, or team member — let's transform how companies handle downtime together.